1. Do you have a showroom?
Yes, we are based in London at Unit J, Field Way, Greenford, UB6 8UN. We have most of our products on display and a vast array of samples fitted to the walls which we hope will make it easier to choose the plaster mouldings, which best suit your project.
Our opening times are 8am – 6pm on weekdays and 9am – 2pm on Saturday.
2. How can we order and pay for your products?
You can order any of our products either by calling us on 020 8578 1644 / 020 8578 8978 or by emailing us at: email@example.com
You can also order cornices online now by visiting our website.
Major Credit/Debit Cards, cheques or BACS transfer are all acceptable methods of payment.
If you prefer, you can come to our showroom to buy the cornices (We would advise you to check the stock level beforehand.)
Our address is Unit J, Field Way, Greenford, UB6 8UN.
3. Can we exchange or refund any of your products?
Due to the nature of the product, all our items are non refundable and non exchangeable. If you are not sure about the product you want to purchase, you can pick up the samples from our showroom.
4. Do you have your company’s brochure and price list?
Yes, we do. If you would like a brochure or a price list, please contact us and we will send you one out by post.
Alternately, you can find all our products with prices on our website. The prices on our website are exclusive of VAT.
5. Do you also fit your products?
Yes, we do. We have a team of highly skilled, professional and experienced tradesmen who fit our products to the highest standards quickly and efficiently.
Please contact us on 020 8578 8978 if you need cornice or any of our other products fitted. Fitting prices are based on the various factors such as the size of the cornices, difficulty and pattern.
Please note that we only fit our own products.
6. Do you deliver your products?
Yes, we generally deliver within the M25 radius only, but will make exceptions only if necessary for large orders; our delivery times are Monday to Friday between 8am to 6pm. These times may vary during Christmas, New Year or Bank Holidays.
If you want deliveries outside M25, please contact us to discuss this.
Give us a call and we will advise you on delivery times. Please be aware though, that if your order is sizeable and needs to be delivered, it may take up to 7 – 10 working days for us to get it to you.
All our customers are notified beforehand about the delivery day.
Please contact us prior to ordering if you would like to check our stock.
7. Can we pick up the products from your showroom?
Yes, you can. Please contact us to check the stock before you come to avoid any kind of disappointment.
8. What is the cost of delivery?
We charge £25 + VAT for all orders over £200 before VAT within M25. If the order is less than £200 before VAT, the cost for delivery will be £50 + VAT within M25. Please call us on 020 8578 1644 if you have any further queries.
9. Do you send your product samples?
Unfortunately, we no longer send out samples. If you do need a sample, these can be readily picked up from our showroom. Alternatively, please call us on 020 8578 1644 and we will try our best to help you.
10. What are your products made from?
Our products are made from good quality plaster, hessian and timber lathes and are cast using traditional methods.
11. Do you come and estimate work beforehand?
Yes, we can do site visit and provide you with a detailed quotation for supplying and fitting our products. Our estimates are free of charge.
Site visits are not available for supply only orders.
12. Do you make the cornices to match the ones we have?
Yes, we can make matching to existing cornices according to the customer’s requirement. For this you need to bring us the profile of the cornice to be matched or a piece of the cornice.
For supply and fit service, we will take the profile or template of the cornice from the site ourselves.
We provide services for making bespoke cornices as well.
13. When do we pay for the works (before being started or when it is completed)?
When you are happy with the quote (Supply and fit quote) we have provided and are ready for us to carry out work, we require 50% of the set price (deposit) before work commence. When all works are completed, you (the customer) need to pay the remaining balance.This only applies to supply and fit customers.
If it is supply only order, we require full payment upfront with the order.
If you have any further questions or want to discuss any other options, please feel free to contact us.
If you have any other questions other than the ones mentioned above, please contact us and we will do our best to help you.