Frequently asked questions by our Customers
Do you have a showroom?
Yes, we do. We are based in London at 127 Scrubs Lane, NW10 6QU. We have most of our products on display and a vast array of samples fitted to the walls which we hope will make it easier to choose the plaster mouldings, which best suit your project.
Our opening times are 8am-6pm on Monday - Friday and 9am-2pm on Saturdays.
How can we order your products?
You can order any of our products either by phone (Tel - 020 8962 6938),or by emailing us at info@cornicescentre.co.uk.If you prefer, you can come to our showroom where we would be more than happy to help you. Our address is 127 Scrubs Lane, London, NW10 6QU.
We accept all major debit and credit cards except American Express.
Do you have your company’s brochure?
Yes, we do. If you would like a brochure, please contact us and we will send you one out by post.
Do you also fit your products?
Yes we do. We have a team of highly skilled tradesmen who fit our products to the highest standards quickly and efficiently.
Please contact us on 020 8962 6938 if you need cornice or any of our other products fitted. Fitting prices may vary according to size, difficulty and pattern.
Do you deliver your products?
Yes, we do. Most of our products are held in stock in North West London and orders can often be picked up if required. Give us a call and we will advise you on delivery times. Please be aware though, that if your order is sizeable and needs to be delivered, it may take up to 10 working days for us to get it to you. We generally deliver within the M25 radius, but will make exceptions if necessary; our delivery times are Monday to Friday between 9am to 5pm. Our delivery times may vary during Christmas, New Year or Bank Holidays. All our customers are notified beforehand about the delivery times. Please contact us prior to ordering if you would like to check our stock.
What is the cost of delivery?
The cost of delivery within M25 is £17 + VAT.
Do you send your product samples?
Unfortunately, we no longer send out samples. If you do need a sample these can be readily picked up from our showroom. Alternatively, please call us on 020 8962 6938 and we will try our best to help you.
What are your products made from?
Our products are made from good quality plaster, hessian and timber lathes and are cast using traditional methods.
Do you come and estimate work beforehand?
Yes, we can do site visit and provide you with a detailed quotation. Our estimates are free of charge.
When do we pay for the works (before being started or when it is completed)?
When you are happy with the quote and the price we have provided and are ready for us to carry out work, we require 50% of the set price (deposit) before work commence. When all works are completed, you (the customer) need to pay the remaining balance.This only applies to supply and fit customers.If it is supply only, we require full payment before the product is delivered.
If you have any further questions or want to discuss any other options, please contact us and we will do our best to help you.